Returns & Exchanges
We want you to feel completely at home in your Eberjey pieces, which is why we offer a 30-day window for returns and exchanges on unworn, unwashed items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process.
Select Items
Choose the specific items you wish to return or exchange and select the reason from the provided menu.
Print & Pack
Download your prepaid shipping label and securely package your items in their original packaging if possible.
Ship It Back
Drop off your package at the designated carrier location; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing